Privacy Policy for the “Duomo Milano” App 1. Information 1.1 This document describes the way that the “Duomo Milano” Application (hereinunder referred to, for brevity, as the “App”) is managed, with reference to the processing of the personal data of the users who consult it. 1.2 This information is provided pursuant to art. 13 of Leg. Decree 196/2003 – Code for the protection of personal data – to all the people who interact with the web services that are the property of Veneranda Fabbrica del Duomo di Milano, which are accessible electronically via the App mentioned above. 1.3 This information is only provided for the App in question and not for any other applications and/or websites that may be consulted by the user via links. Use of the aforesaid App implicitly implies acceptance of the conditions described in this Privacy Information. 1.4 This information is also based on Recommendation 2/2001 which the European data protection authorities, meeting as the Group set up under art. 29 of Directive no. 95/46/EC, adopted on May 17, 2001, to identify certain minimum requirements for the collection of personal data online and, in particular, the means, timeframe and nature of the information that the persons responsible for the data processing must provide to users when the latter connect to webpages, regardless of their reasons for doing so. 2. The controller of the processing As a result of consultation of this site, data regarding identified or identifiable persons may be processed. The Controller of this processing is Veneranda Fabbrica del Duomo di Milano, with premises in Via Arcivescovado 1, 20122 Milano (MI), Italy, Tax code and VAT no. 01989950157, Milan Prefecture Register of Legal Persons no. 315. 3. Location where the data are processed The processing related to the web services of this App takes place in the aforementioned premises and is undertaken by technical personnel of the Office in charge of the processing, or by persons who may be employed to perform occasional maintenance operations. No data originating from the web service are communicated or disseminated outside the organisation. The personal data provided by the User may be collected by the Controller of the Processing on registration, as the user surfs the App, and when applying for specific services offered by the App (for example: events, initiatives, etc.). 4. Types of data processed: Navigation data. 4.1 During normal operation, the IT systems and software procedures that enable the aforesaid App to function acquire some personal data whose transmission is implicit in the use of Internet communications protocols. 4.2 This information is not collected to be associated with identified individuals, but could, by its very nature, make it possible to identify users by processing and by association with data processes carried out by third parties. 4.3 This category of data includes the IP addresses or domain names of the electronic devices used by the users who download the App, the URI (Uniform Resource Identifier) notation addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the state of the reply given by the server (successful, error, etc.) and other parameters related to the user’s operating system and IT environment. 4.4 This information is used by Veneranda Fabbrica del Duomo di Milano for the sole purpose of granting access to the App and/or the enjoyment of certain services and/or may be used in aggregate form for statistical purposes. 4.5 The App is also able to analyse, also in aggregate form, the opinions and preferences expressed by the user in the context of the services provided. 5. Types of data processed: Data provided voluntarily by the user 5.1 The optional, explicit and voluntary dispatch of electronic mail to the addresses indicated in the App entails the subsequent acquisition of the sender’s address, which is necessary in order to respond to any requests, as well as any other personal data included in the communication. 5.2 In addition to the indications given above regarding the data collected automatically, the user is free to provide the personal data indicated in the request forms of Veneranda Fabbrica del Duomo di Milano or indicated in contacts to request the dispatch of informative material or other communications. 5.3 Failure to provide the data may make it impossible to obtain the services requested. 5.4 For the direct collection of said data, the visitor must release his personal data and give his consent to their processing in relation to the individual services and/or benefits requested from Veneranda Fabbrica del Duomo di Milano such as, by way of example, a request for information, subscription to newsletters or mailing lists, or a request for authorisation. Any consent granted may subsequently be revoked at any time. 5.5 Specific information will be provided or displayed on the pages of the App earmarked for particular services on request. 6. Cookies 6.1 Cookies are text elements that are stored on the hard disc of a computer only after authorisation is given. The purpose of cookies is to speed up analysis of web traffic or to report when a specific site is visited, and to enable the web applications to send information to individual users. 6.2 No personal data about the users is acquired from the App in this regard. Cookies are not used to transmit personal information, nor are any type of so-called permanent cookies utilised (i.e. systems used to track users). 7. Voluntary nature of data provision In addition to the indications given above regarding navigation data, the user is free to provide his personal data to request the services offered by Veneranda Fabbrica del Duomo di Milano. Failure to do so may make it impossible for Veneranda Fabbrica to provide the service requested. 8. How the data are processed 8.1 The user authorises Veneranda Fabbrica del Duomo di Milano and/or third parties operating on its behalf to use his personal data: a. to contact him, for example to send him updates about the Services; b. to carry out research and surveys and to interact with the user, for example by sending communications (including electronic mail) for that purpose; c. to create reports, analyses and similar services to be used for research or business intelligence, for example, to detect potential problems or trends regarding the Services; d. to prevent swindles, crime and fraud; in these cases the user’s information could be transferred to fraud prevention agencies and other firms operating in the field of crime and fraud prevention; e. to send invoices with VAT when requested by current legislation or by the user himself, should the user reside in the European Union; f. in other cases expressly envisaged by law and/or set out in this Information about Privacy. 8.2 Veneranda Fabbrica del Duomo di Milano may share the user’s data with third parties exclusively: g. with the user’s consent; h. if reasonably necessary to provide the Services to the user; i. if necessary to obey the user’s instructions, for example, for payments; j. if the user’s data are anonymous and/or in aggregate form, or if they do not permit personal identification; k. in the timeframe and manner envisaged by Italian law and to comply with it; 8.3 The user may permit the Services to interact with a platform or a social network, which will provide data about the user to Veneranda Fabbrica del Duomo. The web applications or websites in question are created and maintained by a third party that is not part of Veneranda Fabbrica del Duomo. 8.4 Veneranda Fabbrica del Duomo di Milano will process the User’s personal data directly or through the person responsible for this task, in its own technological infrastructure and/or by drawing on the support and the technological infrastructure of third party suppliers responsible for the processing. 8.5 Veneranda Fabbrica del Duomo di Milano will store the user’s personal information for the time necessary to achieve the purpose for which it was collected or to continue to supply the Services to the user. 8.6 The processing will be entrusted, for each individual operation, to physical persons responsible for the processing. 9. Rights of the individual 9.1 The persons to whom the personal data correspond are entitled to receive confirmation at any time of the existence or non-existence of their data, and to know their content and origin, to verify their correctness and to ask for them to be amended and updated, or corrected, under art. 7 of Leg. Decree 196/2003. 9.2 Under the same article, they are entitled to request the cancellation, transformation into an anonymous form or blocking of any data processed unlawfully, and to oppose their processing for legitimate reasons. Requests should be sent to info@duomomilano.it. 10. Under-age users 10.1 Veneranda Fabbrica del Duomo encourages parents to monitor use of the Internet by their children, for a safe and filtered enjoyment of its content, even by the use of parent control instruments. 10.2 Where the collection and processing of personal data is concerned, no personal data of minors is processed without their parents’ consent. 10.3 In relation to the delivery of certain Services, Veneranda Fabbrica del Duomo does not ask users to give their ages, and/or is not in a position to know the age of its users. Users who are under the age of 18 are invited not to communicate their personal data under any circumstances without a parent’s authorisation; Veneranda Fabbrica del Duomo reserves the right to prevent access to the Services and/or to exclude from the Community any users who have concealed the fact that they are under age, or users under the age of 18 who have communicated their personal data without their parents’ consent. 11. Changes to this document 11.1 This information may be modified to bring it into line with new legal requirements, to changes to the data processing policies of Veneranda Fabbrica del Duomo and/or following changes to the characteristics of the Site and/or of the Service. 11.2 Each updated version of this information will be made available on the App in the appropriate section: Users are therefore invited to periodically consult the App in order to keep informed at all times about the latest available version.